Refund policy

We believe in 100% Customer Satisfaction at all times, however because of the custom hand-made/hand-finished products that we sell, in the main we have a, no returns policy.

In certain situations, we may authorize a return but it will always be at our discretion and by prior approval from Spearhead & Company
Under no circumstances will we accept or pay for something that is returned without our prior agreement at any time.

If you have an issue with a product delivery or damage please also read our shipping policy.

In the event you need to ask us about an issue please contact us via email at sbjan1963@gmail.com and we will always try to help.